Services

Not more tools. Better workflows, clearer controls, useful automation.

Clear offers for teams that need digital work to be safer, faster, and easier to operate.

2-6 semaines

Transformation numérique

Faire passer le travail manuel dans des systèmes numériques simples que l'équipe peut réellement exploiter.

Relevant signals

Numérisation de services

Refonte de processus

Intégration de systèmes

Pressure points

Manual workflows slow service delivery and create avoidable rework.

Teams are modernizing, but the path from process to software is still unclear.

What should improve

Cycle time down · visibility up · service quality up

What SHM does

Service and workflow mapping

System blueprint and architecture direction

Execution roadmap with phases

Secure rollout and adoption plan

2-5 semaines

Cybersécurité

Vérifier ce qui est exposé, corriger les risques évidents et renforcer les systèmes dont l'équipe dépend chaque jour.

Relevant signals

Audits de sécurité

Protection des comptes

Revues cloud

Préparation aux incidents

Pressure points

Staff accounts, admin logins, or shared tools are not protected well enough.

The company has systems in place, but nobody has done a clear review of what is exposed and what should be fixed first.

What should improve

Fewer obvious gaps · better account protection · stronger recovery readiness

What SHM does

Security audit and risk map

Account, email, and admin access hardening

Cloud and SaaS security review

Backup, logging, and incident-readiness review

2-5 semaines

Automatisation par IA

Utiliser l'IA pour supprimer le travail répétitif sans perdre la responsabilité ni la revue.

Relevant signals

Automatisation IA

Copilotes internes

Systèmes de connaissance

Human approvals

Pressure points

Teams spend too much time on repetitive requests, follow-ups, updates, and simple approvals.

AI tools have been tested, but they are not yet part of a workflow the business can rely on.

What should improve

Less repetitive work · faster turnaround · clearer approvals

What SHM does

Workflow and use-case design

AI-assisted task and approval automation

Knowledge and retrieval setup

Simple guardrails and review points

3-6 semaines

Cloud et plateforme

Rendre les systèmes cloud, les mises en production et l'exploitation quotidienne plus simples à gérer et à restaurer.

Relevant signals

Posture cloud

Observabilité

Contrôles de release

Préparation aux incidents

Pressure points

Deployments feel risky because production knowledge still lives in too few heads.

Observability and recovery paths are not strong enough for the current growth stage.

What should improve

Release risk down · incident response faster · ops clarity up

What SHM does

Cloud and deployment architecture review

Infrastructure and guardrail cleanup

Observability and alerting setup

Release and rollback playbooks

3-8 semaines

Données et analytique

Transformer des données opérationnelles éparses en pipelines, indicateurs et tableaux de bord exploitables par la direction.

Relevant signals

Pipelines de données

Modélisation d'indicateurs

Tableaux de bord

Reporting automatisé

Pressure points

Reporting is manual, slow, and different depending on who prepares it.

Data exists across several systems but no one can answer basic operating questions from it.

What should improve

Manual reporting down · one agreed set of numbers · decisions faster

What SHM does

Data source review and indicator definitions

ETL pipelines and an analytics warehouse

Operational and management dashboards

Handover so the team can extend the model

Next step

Start with the operating problem if the exact lane is still unclear.

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